Orient Covid-19

Orient is now registered with MBIE as an essential business on the New Zealand register, so we are now able to courier your orders that are considered ESSENTIAL, in accordance with the conditions specified by MBIE. Everything on our ESSENTIALS page can be shipped immediately.

In line with new Government announcements, we have created a dedicated "Essentials” page where you can access products that can be shipped straight away. If you purchase items that are not on the essentials page, we will keep these for you and ship them after the lockdown.

We want you to know that we are following and strictly adhering to all the Government COVID 19 health and safety guidelines and taking extra precautions for team members who are helping fulfill these orders in our warehouse; ensuring they're working in an environment that's exceptionally clean, safe and practicing social distancing.

Our working protocol is to have a maximum of two staff on site working a minimum of two meters apart, a no visitors policy, a strict regime of hand washing and constantly sanitizing all touch points. All orders, payments and couriers are contactless.

We are constantly listening to our customers and will continue to evolve our online offering with essential products they need and like other retailers, modify the product range based on the requirements set out by The Ministry of Business, Innovation and Employment (MBIE) to ensure we can offer our customers everyday items, during a time they need it most.

The safety of everyone in New Zealand is of the upmost importance to us and we continue to work with MBIE to monitor and add essential items to our available product lists where possible.

We hope that you're keeping healthy and safe & we look forward to welcoming your faces and smiles when the time is right! Until then - please take special care of yourselves, your families and those around you.